Shipping and Return Policy
Please make sure to read each section carefully. If you have any questions, you can reach out to us through our website in the "contact us" section or by email at Caughtusniffin@gmail.com.
Shipping Policy
Order Processing: I work diligently to process your order as quickly as possible. Please note that it typically takes 3-7 business days to process your order before it is ready for shipment (excluding Sundays & holidays).
Tracking Information: Once your order has been shipped, we will send you an email with the tracking information. However, please allow up to 48 hours for the tracking details to become available.
Shipping Details and Charges: For all orders within the United States, there is a flat rate fee of $10 for shipping. We also offer free local delivery for our valued customers in Atlanta. If you are located outside of Atlanta but within Georgia, additional fees will be communicated to you in advance.
International Shipping: At this time, we do not offer international shipping.
Need Assistance?: If you encounter any delays or have any concerns regarding your order, please do not hesitate to reach out . To ensure a prompt response, kindly email me with your name and order number, and I will be more than happy to assist you!
Refund and Return Policy
No returns for purchases. If any candles are damaged, please email us immediately with your name, order number, and a photo of the damaged item. We will review each case separately and try our best to find a satisfactory solution.
Thank You!